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Link to: Contact Us
General Request
If you have operational or product question, please send us request by filling this form.
Link to: Spare Part Request
Spare Part Request
If you are unable to find the spare part online, please send us request by filling this form.
Link to: Backup Key Request
Key Request
In case you had lost a KEY or need additional spare, fill in this form and someone will help you out
Link to: Warranty Request
Return / Warranty Request
If you would like to return product or require WARRANTY service, please send us request by filling this form.
Follow a manual added link
Videos
Looking for information about BARSKA products? Use these videos to guide you through your safe setup and all other support needs.
Follow a manual added link
Online Spare Part Order
You can place spare part order online if you knew what exactly the spare part you need for your product.
FREQUENTLY ASKED QUESTIONS
Is it secure to order from this site?
Yes. Our shopping cart processes all the information by using the latest security technology: SSL 128-bit encryption.
Do you keep my personal information?
Yes, your personal information is securely stored in our Ecommerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop with us.
Do you sell or trade any of my information?
Absolutely NOT: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy
When will my credit card be charged?
Credit cards are charged at the time of the order, before the order is shipped out. You will receive notification by e-mail if the payment was approved.
How do I track my order?
There are several ways you can check the status of your order:
- Log into your account here
- Visit https://shop.barska.com/ click on the Chat Bubble and choose Track My Order (Enter Order Number and Email Address when prompted)
- Send us an email at service@barska.com and include your order number in the subject line
- Call us at 909-445-8168 Ext. 3
What is your return policy?
Our return policy is available on the Terms of Sale agreement. Click here to review our Return Instructions
How do I find a product?
There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on ‘Search’ and type a search term related to what you are looking for and all corresponding results will be displayed.
How do I navigate through the site?
There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the “Products” button link. You can also view informational web pages that we have set up that provide you information on our company and our products.
How can I get information about your company?
Information about our company is available on the About Us page.
How do I contact you?
Our contact information is provided on our Contact Page
