You can place spare part order online if you knew what exactly the spare part you need for your product. For example, if your safe item# is AX12672 and you need to place and order for Circuit Board, please directly place order for that spare part by click the photo and do the checkout as usual. If you are not sure or you can’t find the spare part you need, go to “ SPARE PART REQUEST ” to inquire on what spare part you need to order. Someone will reach you once you click the “SUBMIT” button.